Privacy Policy

Amolak Global Luxuries Private Limited

This Privacy Policy is issued by Amolak Global Luxuries Private Limited ("Company", "we", "our", or "us") in compliance with the Digital Personal Data Protection Act, 2023 (India) ("DPDP Act").

The Company acts as a Data Fiduciary in respect of the Personal Data collected and processed through its website and vehicle sourcing, procurement, logistics and related services (collectively referred to as the "Services").

This Policy explains how we collect, use, store, process and protect your Personal Data when you engage with us. By providing your Personal Data or using our Services, you consent to its processing in accordance with this Policy.

1. Definitions

For the purpose of this Policy:

"Personal Data" means any data about an individual who is identifiable by or in relation to such data.
"Data Principal" means the individual to whom the Personal Data relates.
"Processing" includes collection, recording, storage, adaptation, retrieval, use, disclosure, sharing or erasure of Personal Data.

2. Personal Data We Collect

We may collect and process the following categories of Personal Data:

Identity information including name, date of birth, identification documents where required for compliance or vehicle registration.
Contact information including address, email address and mobile number.
Financial information required for invoicing, contractual obligations and payment processing.
Vehicle preferences, procurement requirements and transaction related details.
Communication records including emails, calls and consultation notes.
Technical information such as IP address, browser type and website usage data collected through cookies.

We collect Personal Data only for lawful purposes directly connected with our Services.

3. Lawful Basis and Purpose of Processing

Personal Data is processed only:

With your consent for specified and lawful purposes.
For performance of a contract between you and the Company.
For compliance with legal obligations including customs, taxation, homologation and regulatory requirements.
For legitimate business purposes that are not overridden by your rights as a Data Principal.

We do not process Personal Data for purposes other than those specified at the time of collection unless permitted under applicable law.

4. Consent

By engaging our Services or submitting your Personal Data, you provide free, specific, informed and unambiguous consent for its Processing for the purposes outlined in this Policy.

You have the right to withdraw your consent at any time by contacting us. Withdrawal of consent may affect our ability to provide certain Services where processing is necessary for contractual or regulatory compliance.

5. Rights of the Data Principal

Under the DPDP Act, you have the following rights:

Right to access information about your Personal Data being processed.
Right to correction and updating of inaccurate or incomplete Personal Data.
Right to erasure of Personal Data where processing is no longer necessary or consent has been withdrawn, subject to legal obligations.
Right to grievance redressal.
Right to nominate another person to exercise your rights in the event of death or incapacity.

Requests to exercise these rights may be submitted to us.

6. Disclosure and Sharing of Personal Data

We may share Personal Data only where necessary and for legitimate purposes, including:

Customs brokers, logistics providers, homologation agencies and registration authorities.
Financial institutions and payment processors.
Legal, accounting or compliance advisors.
Government authorities where required by law.

We ensure that third parties process Personal Data under appropriate contractual safeguards.

We do not sell Personal Data.

7. Cross Border Transfer

Personal Data may be transferred outside India in connection with international vehicle procurement, logistics or supplier coordination, subject to restrictions or conditions prescribed under the DPDP Act and notifications issued by the Government of India.

Where such transfers occur, we implement reasonable safeguards to protect your Personal Data.

8. Data Retention

We retain Personal Data only for as long as necessary:

To fulfill contractual obligations.
To comply with legal and regulatory requirements.
To resolve disputes and enforce agreements.

Upon completion of the purpose or withdrawal of consent, Personal Data will be erased unless retention is required by law.

9. Data Security

We implement reasonable technical and organizational measures to protect Personal Data against unauthorized access, loss, misuse, alteration or disclosure.

While we strive to safeguard Personal Data, no electronic transmission or storage system is completely secure.

10. Grievance Redressal

In accordance with the DPDP Act, the Company has appointed a Grievance Officer.

For any concerns, complaints or requests regarding your Personal Data, please contact:

Grievance Officer

Amolak Global Luxuries Private Limited

Email: contactus@amolakglobal.com

We will acknowledge and address grievances within the timelines prescribed under applicable law.

11. Changes to This Privacy Policy

This Policy may be updated from time to time to reflect legal, operational or regulatory changes. The updated version will be published on our website and will become effective upon posting.